How to Solve OsiSoft’s PI System Management Tools (SMT) Error

When I try to activate PI SMT (System Management Tools), I found error as follows:

The error says:

Unable to load PI SDK. Creating an instance of the COM component with CLSID {3BCB2DC2-5F66-11d1-BD64-0060B0290178} from IClassFactory failed due to the following error: 8007000E Not enough storage is available to complete this operation. (Exception from HRESULT: 0x8007000E (E_OUTOFMEMORY)).

The above error message is rather misleading, because the given CLSID is from pisdk.dll which is already works just fine.

The actual error is when the SMTHost.exe is try to create an object instance from PISDKRegistry.dll via pisdk!SDKSessionMgr::GetSDKReg.

This is the typical message when the 32 bit application is trying to instantiate a class compiled in 64 bit architecture. So, perform repeat registration using regsvr32 from the correct 32 bit binaries:

Will make the SMT works again.

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10 Responses to “How to Solve OsiSoft’s PI System Management Tools (SMT) Error”

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